SR
Shane R
1 reviews | Active since Mar 2011
05 May 2021, 14:42
Terrible service.
After complaining since early March with over 100 mails, Liberty has failed to report WHDupreez to the PFA for deducting pension contributions from my pay slip and not paying into my Liberty fund. They have on numerous times been supp**** with my pay slips as proof of the deductions.
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Liberty Group South Africa's replyOfficial
05 May 2021, 16:54Dear Shane
We apologise for the frustration that you have been experiencing.
I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond to you shortly with feedback.
Please contact me should you require any further information or assistance.
Regards
Elroy Augustine
Liberty Group Customer Relations
Liberty Group South Africa's reply05 May 2021, 16:54
Official
Dear Shane
We apologise for the frustration that you have been experiencing.
I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond to you shortly with feedback.
Please contact me should you require any further information or assistance.
Regards
Elroy Augustine
Liberty Group Customer Relations