Terrible service
During the month of November, i have sent many enquiries regarding cancelling my membership with oyl rewards and didn't get any feedback. I eventually called in today and got it cancelled, however, i have been trying to cancel since November, so why do i have to wait till 01 February 2016 for it to be cancelled?
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Replies (1)
Liberty Group South Africa's replyOfficial
03 Dec 2015, 08:34Hello CherneMah,
We apologise for the frustration you are experiencing. Your complaint has been escalated to the relevant management for investigation and response.
We will respond to you shortly with feedback.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***
We apologise for the frustration you are experiencing. Your complaint has been escalated to the relevant management for investigation and response.
We will respond to you shortly with feedback.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***
Liberty Group South Africa's reply03 Dec 2015, 08:34
Official
Hello CherneMah,
We apologise for the frustration you are experiencing. Your complaint has been escalated to the relevant management for investigation and response.
We will respond to you shortly with feedback.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***
We apologise for the frustration you are experiencing. Your complaint has been escalated to the relevant management for investigation and response.
We will respond to you shortly with feedback.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***