KS
Keshmira S

1 reviews | Active since Apr 2011

12 Apr 2018, 09:27

TERRIBLE SERVICE

TERRIBLE SERVICE

I have been attempting to move my RA and Life Policy but keep getting emails requesting information I have sent already.

I sent the signed quote for my RA and am still waiting for my Life Policy quote I sent all relevant documents - WHY IS SO DIFFICULT TO PROCESS AND GET RIGHT!!!!!

Address it immediately before I log a complaint with the Ombudsman!!!

0
Replies (1)
Liberty Group South Africa
Liberty Group South Africa's reply12 Apr 2018, 11:39
Official

Dear Ms Singh

Thank you for your posting.

I would like to sincerely apologise for the frustration that you are experiencing.

Can you please forward to me all the relevant correspondence, you received regarding this matter.

Please feel free to contact me should you require any information.

Kind regards

Sizwe Ncipha

Liberty Group Customer Relations

***