Still waiting for a call.

I have been a Liberty Client for over 40 years. I am now of retirement age and my broker left Liberty Life about 2 years ago. I phoned the call centre on December 6, 2023 at around 13h43 and was advised that a Financial Adviser would call me back within 24 hours. Well that was 5 days ago. Please Liberty Life I need financial advice and would like you to contact me.