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thierrylucdenichaud T

1 reviews | Active since Dec 2016

06 Dec 2016, 07:40

Still taking money from me 10 months later.

<p>Having the worse experience with the poor service,<br /><br />I already cancelled my membership because lack of service, and after countless emails, I am still getting charged for my liberty vitality 10 months later, dont know what else to do, as the problem hasnt been resolved. Currently sitting will well over R700.00 owned to me.</p> <p> </p> <p>They refused to help me with this issue. After not getting any feedback from them.<br /><br />Horrbile experience.</p>

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Replies (1)
Liberty Group South Africa
Liberty Group South Africa's reply06 Dec 2016, 08:36
Official

Good day Thierry-Luc

We apologise for the frustration this matter has caused you.

I have escalated your complaint to the relevant management for investigation and response.

We will respond to you shortly with feedback.

Kindly contact me on *** should you require any further assistance.

Kind regards
Jolene Lottering
Liberty Group Customer Relations
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