Stash Liberty is a ****

I am appalled at their customer service. I withdrew funds last year September and have not received them to this day. I sent my bank statements from that month until now to prove no funds have been received. I've had countless exchange of emails and have been going to my bank many times for them to trace the funds, which they have advised were not received. I have advised Stash customer support but they refuse to give me my money. This company is a ****!