Standard Bank/Liberty Group Poor service

Item: Liberty Group South Africa
Rating: 1
Author: Lesego P

I hate to go this route, I took out funeral policies with Standard bank and I need you as the underwriter to step in to assist me asap. If I do not hear from you by close of Business today I will cancel everything with your group. I need to make amendments to my policies please can someone call me

Helpful (0)

Replies (2)

Lesego P's updateReviewer Update

16 Jul 2021, 13:03

Please call me Before 2PM, I need to get this resolved by today if not I will move all business I have with Liberty/Standard Bank Group to competent service providers

Lesego P's update16 Jul 2021, 13:03

Reviewer Update

Please call me Before 2PM, I need to get this resolved by today if not I will move all business I have with Liberty/Standard Bank Group to competent service providers

Liberty Group South Africa's replyOfficial

16 Jul 2021, 13:58

Dear Lesego

Thank you for your response.

I will call you again. I am awaiting for feedback and will advise.

Regards
Naome Ncube
Liberty Group Customer Relations
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Liberty Group South Africa's reply16 Jul 2021, 13:58

Official

Dear Lesego

Thank you for your response.

I will call you again. I am awaiting for feedback and will advise.

Regards
Naome Ncube
Liberty Group Customer Relations
***