STALL TACTICS FOR VALID CLAIM PAYOUT

Claim initiation: 30/07/15. To date Liberty has been delaying the claim process entirely. They have received documents, which went missing internally for a month. Then suddenly found them & no apology or expediting of the claims process. Doctors reports requested were received & confirmed, but now they claim to not have received them. The due date for feedback on the claim assessment was today, but they now state that doctors need to submit reports which they have already confirmed receipt of. <br> Nothing but blatant stall tactics for the processing and payment of a valid claim!<br> PATHETIC SERVICE from their call center and a general unwillingness to help a customer.<br> GET THIS SORTED ASAP LIBERTY!