YM
Yegi M
1 reviews | Active since Apr 2018
19 Jan 2026, 15:06
SLow or same updates
Contract No. *** Good day, I am have issues trying to get hold of the call centre, which is saying that I have called outside business hours.
Every week I get the same response....I have to wait between 3-5 working days.
It has been over a month now. Please assist
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Liberty Group South Africa's replyOfficial
20 Jan 2026, 15:42Dear Yegi Thank you for your posting. I sincerely apologise for the frustration you are experiencing. Please note that I have escalated your complaint for urgent investigation and resolution. We will respond with feedback. Please do not hesitate to contact me should you require any assistance. Regards
Sizwe Ncipha
Customer Relations
***
Sizwe Ncipha
Customer Relations
***
Best regards,
Liberty Group South Africa's reply20 Jan 2026, 15:42
Official
Dear Yegi Thank you for your posting. I sincerely apologise for the frustration you are experiencing. Please note that I have escalated your complaint for urgent investigation and resolution. We will respond with feedback. Please do not hesitate to contact me should you require any assistance. Regards
Sizwe Ncipha
Customer Relations
***
Sizwe Ncipha
Customer Relations
***
Best regards,