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Paul N

1 reviews | Active since Mar 2009

13 Mar 2018, 08:52

Shoddy Treatment of Clients-no response to emails

Following my original posting of some weeks ago and a request to Liberty Life's Marilize Jooste's of 6/03/2018 for required information, our emails and follow up ones have just been totally ignored. Absolute shoddy treatment of clients and one cannot complain about their service, because there is none.

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Replies (1)
Liberty Group South Africa
Liberty Group South Africa's reply13 Mar 2018, 09:05
Official

Dear Mr Naylor

Thank you for your posting.

I would like to sincerely apologise for the frustration that you are experiencing

I will ensure that Marilize do urgently respond to your complaints.

Please feel free to contact me should you require any information.

Kind regards

Sizwe Ncipha

Liberty Group Customer Relations

sizwe***