1 reviews | Active since May 2016

28 May 2016, 06:03

shocking service

<p>I took out a Zest cover from Liberty and canceled it 3 months ago but still they deduct the primium each month, I took it up with my Broker but the service is not beter it still hasnt been sorted out and the say the service is good, I've been waiting for 4 months now for another polise to be paid out everytime there is another excuse really tired of there bad service will not recommend them to anyone!!!!!!!!!!</p>

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Replies (1)
Liberty Group South Africa
Liberty Group South Africa's reply30 May 2016, 06:08
Official

Good day Mr. ******tze

We apologise for the frustration this has caused you. I have escalated your complaint to the relevant management for investigation and response.

We will respond to you shortly with feedback.

Kindly contact me on *** should you require any further assistance.

Kind regards

Jolene Lottering

Liberty Group Customer Relations

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