SERVICE IS HORRIFIC

I had cancelled my RA with Liberty The service i got from the start was really great and very easy to deal with until i found out that the info i was given was wrong!!!!!

On the 7th of November 2017 i had submitted my cancellation of my RA i was given the info that i would of been paid out within 7 working days i called back on the 13th to find out how its going with the process of the payment i got feedback from one of the lady's stating that they had not paid it up as yet

i spoken to the TEAM LEADER (URGAN) who has promised me that payment will be made by no later than today,

i left it as it is and called today

still nothing has been paid up and i had to ask one of the lady's to submit the request to be paid up today

up to now still no feedback was given