RM
Robert M
1 reviews | Active since Mar 2009
13 Apr 2016, 13:29
Seems LIBERTY no longer exists
Despite the fact that I sent several mails to Liberty ( the info@.....) address as well as my financial adviser, nobody is coming back to me at all. Seems I need to move my business to a competitor?
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Replies (1)
Liberty Group South Africa's replyOfficial
13 Apr 2016, 13:41Hello vastfont,
We apologise for the frustration this matter has caused you.
My email to you refers. Kindly forward the emails to me that you are referring to in your complaint please.
Once I receive that, I will escalate to the relevant management to investigate and respond to you.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***
We apologise for the frustration this matter has caused you.
My email to you refers. Kindly forward the emails to me that you are referring to in your complaint please.
Once I receive that, I will escalate to the relevant management to investigate and respond to you.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***
Liberty Group South Africa's reply13 Apr 2016, 13:41
Official
Hello vastfont,
We apologise for the frustration this matter has caused you.
My email to you refers. Kindly forward the emails to me that you are referring to in your complaint please.
Once I receive that, I will escalate to the relevant management to investigate and respond to you.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***
We apologise for the frustration this matter has caused you.
My email to you refers. Kindly forward the emails to me that you are referring to in your complaint please.
Once I receive that, I will escalate to the relevant management to investigate and respond to you.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***