ROBBING CUSTOMERS

I just lost my job, therefore I filed a claim through my income protector policy, however it was denied for two reasons. Two things are wrong: first, I don't meet the 24-month employment requirement; second, my previous employer's gap is calculated without any payment lapse. The way the assessor handled my claim was unprofessional; they called me before sending me an email saying that your claim was being declined without offering an explanation. Liberty consistently collects monthly premiums from clients and offers products that are meant to help during difficult times, but they don't honor claims. This is unacceptable, and insurance companies must have their policies evaluated and TCF app**** before they are allowed to remain on the market.