Review of the Corporate Disability Payment Department

Good day. This review is about the Corporate Disability Payment department (Capital Alliance).

I have been in communication with an administrator regarding my monthly income replacement benefit. My daughter's portion of the payment was suddenly stopped in February 2025, despite being informed in 2024 that it would be reinstated until December 2025.

After providing proof of her university enrollment, the administrator assured me on February 25, 2025, that the missing payment would be processed soon and that her benefits were extended until January 2026. I have however still not received the payment.

When I followed up on March 3, I found that the administrator’s email address no longer existed, and her phone line was not working. I also attempted to call ***, but that line was also unreachable.

I emailed the general email address *** on March 3 and received a response on March 4 stating that they were investigating the issue. However, despite following up twice, I have not received any further updates.

Could someone please contact me and ensure that the missing payment is processed?