MG
Morne G
1 reviews | Active since Sept 2014
18 Mar 2015, 10:09
retrenchment policy
All the paperwork was in order for a new retrenchment policy and they deducted the debit order beginning of March 2015 and then they send papers after they deducted the money saying that i will be covered for way less than the original signed agreement. They refuse to give me an explanation why the amount covered is not based on my monthly cost to company.
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Replies (1)
Liberty Group South Africa's replyOfficial
18 Mar 2015, 11:40Hello Morneg89,
We apologise for the frustration you are experiencing.
Your complaint has been escalated to the relevant management for investigation and response.
We will respond to you shortly with feedback.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***
We apologise for the frustration you are experiencing.
Your complaint has been escalated to the relevant management for investigation and response.
We will respond to you shortly with feedback.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***
Liberty Group South Africa's reply18 Mar 2015, 11:40
Official
Hello Morneg89,
We apologise for the frustration you are experiencing.
Your complaint has been escalated to the relevant management for investigation and response.
We will respond to you shortly with feedback.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***
We apologise for the frustration you are experiencing.
Your complaint has been escalated to the relevant management for investigation and response.
We will respond to you shortly with feedback.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***