TM
Thabile M

1 reviews | Active since Jun 2017

20 Nov 2019, 20:24

Retrenchment cover with Liberty as they denying to secure my family in my Job loss pain.

If you're an individual (especially a single parent) whose looking to secure their family financially in times of turmoil. Liberty is denying me to with all sorts of questionable procedures that were not disclosed on the inception of the policy cover.

Big conglomerates are preying on South African individuals. Looking at the news to people who had to go to drastic steps of taking a corpse for policy payments. One wonders what else I could do with Liberty taking me on the most traumatic experiences whilst having to face many other ordeals pertaining to job loss from Retrenchment. I posted a long review on Liberty sending me from pillar to post on Retrenchment payout. It has been a struggle from day one. What is worst is after I feel all has been resolved with Ombudsman intervention, Liberty turn on a new angle to avoid payouts. I'm emotionally, physically and psychological tormented.

I am deeply traumatised and saddened that big conglomerates prey on the weakest links without a conscious.

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Replies (1)
Liberty Group South Africa
Liberty Group South Africa's reply21 Nov 2019, 09:49
Official
Dear Thabile Malinga

We apologise for the frustration that you have experienced and I have forwarded your complaint to the relevant department for urgent investigation and response.

We will respond to you shortly with feedback.

Please contact me in the interim should the need arise.

Regards
Naome Ncube 
Liberty Group Customer Relations
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