CR
Charl R

1 reviews | Active since Jan 2014

14 Aug 2016, 09:05

R292'K Liberty Life *****

<p>Liberty Life, de*****ed me out of R292'000.00, on a Accelerated Life/Dissabliity Policy, which was ceaded to me by the owner of this policy. Liberty is unwiling to change the policy that I'm the 100% owner & 100% Beneficiary ,even if Affidavits have been submittted to Liberty Life. </p> <p> </p> <p>Resulting in the policy not being paid ny the previous owner, and has leapesed, since I can't change any thing, because the previous onwer, hasn't submitted the paperwork, and Liberty not accepting the Affidavit, with all signitures!</p> <p>And now the previous owner has started claiming on the policy.</p>

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Replies (1)
Liberty Group South Africa
Liberty Group South Africa's reply15 Aug 2016, 06:07
Official

Good day Charl

We apologise for the frustration this matter has caused you.

I have escalated your complaint to the relevant management for investigation and response.

We will respond to you shortly with feedback.

Kindly contact me on ********** should you require any further assistance.

Kind regards
Jolene Lottering
Liberty Group Customer Relations