Query -medical Aid Statement -***8

<p>I am totally disgusted by the service that I constantly receive from the agents in your call centre. It is a nightmare calling in and trying to speak to them.</p> <p> </p> <p>I called in today just before 11am to query a statement I had received. The first person I spoke to was Nomsa who could not assist me and I was referred to carecross.</p> <p> </p> <p>From there I spoke to someone at Carecross who transferred me back to LMS. I spoke to Caroline who must be one of the rudest consultants I have ever spoken to. She has absolute no customer service s****s, nor does she have telephone etiquette and she speaks over the customers.</p> <p> </p> <p>She was of no help to me either. I expect a call from you or someone who is competent and that is able to assist as soon as possible.</p> <p> </p> <p>Thank You</p>