1 reviews | Active since May 2016

11 Jun 2017, 19:59

Provident fund payout

<p>I left my employer end of april 2017 and a withdraw notification was done</p> <p>I have been waiting over a month for payment, when contact client services all thats received is nthng but automatic responses</p> <p> </p> <p>I was told it takes 15 days to process payment but its now a 2nd month no payment</p>

0
Replies (2)
Liberty Group South Africa
Liberty Group South Africa's reply12 Jun 2017, 09:50
Official

Dear Mr Phasha

We apologise for the frustration that you have experienced and I have forwarded your complaint to the relevant manager for urgent investigation and response.

We will respond to you within 24 hours.

Please contact me in the interim should the need arise.

Regards

Naome Ncube

Liberty Group Customer Relations

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's update12 Jun 2017, 19:38
Reviewer Update

Thank you for the speedy reply, I only wish I was in contact with you from start