BM
Busisiwe M

1 reviews | Active since Mar 2017

30 Mar 2017, 13:20

Provident fund nightmare

<p>My name is busisiwe mamfengwana I was employed by devmark for 11 years .last year December I app**** for my fund with Liberty group up to today I haven't received my funds instead they always promise to get back to me with an answer the other day they told me my fund was liquidated with the company I fail to understand how is that any of my business ;surprisingly some of my colleagues were paid within 6weeks and the wasn't any stories I really hope this matter will be resolved soon I really feel cheated of what's due to me cos I contributed every month without fail .what really frustrates me is that the guy by the name of Andrew Sayers who works for liberty doesn't pick up our calls and he is the one documents were submitted to in december</p>

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Replies (2)
Liberty Group South Africa
Liberty Group South Africa's reply30 Mar 2017, 13:45
Official

Dear Ms Mamfengwana

Thank you for your posting.

I sincerely apologise for the frustrations that you are experiencing.

Please note that in order for me to urgently assist ; I need you to provide your policy number or ID number.

Please feel free to contact me should you require any assistance.

Kind regards

Sizwe Ncipha

Liberty Group Customer Relations

***

Liberty Group South Africa
Liberty Group South Africa's reply30 Mar 2017, 13:46
Official

Dear Ms Mamfengwana

Thank you for your posting.

I sincerely apologise for the frustrations that you are experiencing.

Please note that in order for me to urgently assist ; I need you to provide your policy number or ID number.

Please feel free to contact me should you require any assistance.

Kind regards

Sizwe Ncipha

Liberty Group Customer Relations

***