1 reviews | Active since Oct 2011
Provident fund
I worked for rainmaker for 4 years and we had a provident fund with Liberty and last year it was terminated due to that my ex boss failed to pay the fund but he was deducting from my salary for 4 months, i filled out a termination form and send it to Liberty and now they claim that they never received it where else last year i followed up on it and a lady call Tshidiso send me the status of my termination and how much i should expect from my termination apart from the money that my ex boss didn't contribute, my problem is that Liberty dont wanna take action about the situation they saying i have to wait until my ex boss pay the outstanding money, and they not even saying when all they saying is that is should wait,for how long ? why should i suffer from something that as nothing to do with me, please assist. the fund administrator is Manish Parbhoo his working for Liberty ***or my bosses office *** Peter Moloko
Thank you for your posting.
We apologise for the frustration that you have been experiencing and I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond shortly with feedback.
Please contact me should you require any further information or assistance.
Regards
Naome Ncube
Liberty Group Customer Relations
***
Thank you for your posting.
We apologise for the frustration that you have been experiencing and I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond shortly with feedback.
Please contact me should you require any further information or assistance.
Regards
Naome Ncube
Liberty Group Customer Relations
***
