Premium Refund

<p>i have requested for three weeks that Liberty give back my premium of R550. They keep declining to give it back. i hace explained numerous times evn written a letter staing i have lost the last deposit slip but found one were i had deposit previous to the one i lost. i sent all required documents as per the form they sent me. it is ********* that a deposit slip was not written under requested documentation needed for them to process the refund. This not trating customers failry. im writting the banking Ombudsman i am owed an apology.</p>