KK
Kamo K

1 reviews | Active since Jul 2016

08 Jul 2016, 10:40

Poorest Service Ever

<p>I claimed payment of my liberty life investments plan on Monday 4th July 2016 at Carnival Mall Branch today is the 7th July 2016 16:38 I have not received any communication/update/email/call/sms regarding the status of my claim. How come I claim on Monday and four days, close to five days later I still have no response from Liberty?</p> <p> </p> <p>Why the silence?</p> <p> </p> <p>Why is no one communicating?</p> <p> </p> <p>Why am I not getting the status of my claim?</p>

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Replies (1)
Liberty Group South Africa
Liberty Group South Africa's reply22 Feb 2017, 15:13
Official

Dear Kamo

I trust you are well.

I see that payment was made on this policy on 8.7.2016.

Please let me know if you need help wit anything else.

Regards

Elna Lombard

Manager

Group Customer Relations

Liberty Group

email: ***