wC
wynand C
1 reviews | Active since Jun 2014
21 Sept 2015, 10:41
POOR SERVICE VERY POOR SERVICE
NOT HAPPY AT ALL WITH THE CLIENT SERVICE THAT YOU RECIEVE FROM LIBERTY LIFE , I HAVE A PENSION POLICY THROUGH LIBERTY LIFE , I PAY R 880 PER MONTH , LAST WEEK I WANTED TO FIND OUT ON WHAT MY PENSION FUND IS ON AND HOW IT WORKS TO GET IT PAID OUT ECT , UP UNTILL TODAY THE 21 SEPTEMBER 2015 IVE HAD NO RESPONSE NOT EVEN A CONFIRMATION CALL NOTHING , TO YOU GUYS THAT WORK THERE JUST A HINT , YOUR CLIENT SERVICE SUCKS . I WILL NEVER RECOMMEND THIS COMPANY TO ANYONE.
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Replies (1)0
Replies (1)Liberty Group South Africa's replyOfficial
21 Sept 2015, 12:49Hello wynand27DAN,
Thank you for chatting to me earlier. We apologise for the frustration you are experiencing. Your complaint has been escalated to the relevant management for investigation and response.
We will respond to you shortly with feedback.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***
Thank you for chatting to me earlier. We apologise for the frustration you are experiencing. Your complaint has been escalated to the relevant management for investigation and response.
We will respond to you shortly with feedback.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***
Liberty Group South Africa's reply21 Sept 2015, 12:49
Official
Hello wynand27DAN,
Thank you for chatting to me earlier. We apologise for the frustration you are experiencing. Your complaint has been escalated to the relevant management for investigation and response.
We will respond to you shortly with feedback.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***
Thank you for chatting to me earlier. We apologise for the frustration you are experiencing. Your complaint has been escalated to the relevant management for investigation and response.
We will respond to you shortly with feedback.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***
