1 reviews | Active since Dec 2012
Poor service received at Liberty Life
Received a very poor service at Liberty regarding my funeral policy, waited for a year until they issued me with a copy of my policy. Had to call them more than 3 times requesting the same copy. If its so difficult in obtaining a copy of your policy how much more when it comes to claiming. Their service is very very poor
Dear Ms Jebe
Thank you for your posting.
I would like to sincerely apologise for the frustration that you are experiencing.
Your complaint has been escalated to the relevant management for urgent investigation and resolution.
We will shortly respond with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
Dear Ms Jebe
Thank you for your posting.
I would like to sincerely apologise for the frustration that you are experiencing.
Your complaint has been escalated to the relevant management for urgent investigation and resolution.
We will shortly respond with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations