Poor Service

Policy Number: ***<br> Andries Roos of SkyFin, an affiliate / representative of Liberty Life is our broker. Or that is the technical term. He sold my husband and I life insurance, secured the deal and that was that.<br> In October 2014, I communicate that my husband and I were divorcing and that we needed to cancel our policies as for some reason he advised that I insure my husbands life and vice versa. We need to cancel the policy. My hubby needs no further cover as his workplace provides enough cover, but I need life and dread disease cover.<br> All was communicated to Mr Roos. I received a response on 8 October and nothing further. Both my husband and I have been in contact with Nina Kotze, Mr Roos assistant and have been promised assistance. My husband even contacted LL direct and still we have no resolution. From Oct to date we have had to continue paying LL R1534.68 pm, needlessly. We do not want to pay a single months more installments for something we do not need and that we have been asking to cancel for almost 6 months. Almost R9200.00 of contributions paid unecessarily. WHAT must we do to have this policy cancelled and to receive assistance. VERY, VERY unhappy.