DB
Daniël Batt
1 reviews | Active since Feb 2016
26 Feb 2016, 11:09
Poor Service
I have been trying for two months to speak to someone at Liberty Life regarding my retirement annuities without any success. Promises of someone calling me back was never kept. I am at dire straits as I need to make important decisions regarding the annuities that matures soon.
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Replies (1)
Liberty Group South Africa's replyOfficial
26 Feb 2016, 11:59Hello duys,
We apologise for the frustration you are experiencing. I have escalated your complaint to the relevant management for investigation and response.
We will respond to you shortly with feedback.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***
We apologise for the frustration you are experiencing. I have escalated your complaint to the relevant management for investigation and response.
We will respond to you shortly with feedback.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***
Liberty Group South Africa's reply26 Feb 2016, 11:59
Official
Hello duys,
We apologise for the frustration you are experiencing. I have escalated your complaint to the relevant management for investigation and response.
We will respond to you shortly with feedback.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***
We apologise for the frustration you are experiencing. I have escalated your complaint to the relevant management for investigation and response.
We will respond to you shortly with feedback.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***