kL
kennedy L
1 reviews | Active since Mar 2013
11 Aug 2022, 11:15
Poor Customer Claim Process
Liberty is one of the worst companies to try and lay a claim against an account. All they do is feed you with auto generated emails and to top it off it is difficult to find other alternative claim contacts. I am disappointed and I might as well withdraw all my investment and try Allan Gray instead.
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Replies (1)
Liberty Group South Africa's replyOfficial
11 Aug 2022, 12:29Dear Kennedy Lekoko I apologize for the frustrations that you have experienced.
I have forwarded your complaint to the manager in our complaints department for urgent investigations and response.
They will respond to you shortly with feedback.
Regards
Elroy Augustine
Liberty Group Customer Complaints
***
I have forwarded your complaint to the manager in our complaints department for urgent investigations and response.
They will respond to you shortly with feedback.
Regards
Elroy Augustine
Liberty Group Customer Complaints
***
Best regards,
Liberty Group South Africa's reply11 Aug 2022, 12:29
Official
Dear Kennedy Lekoko I apologize for the frustrations that you have experienced.
I have forwarded your complaint to the manager in our complaints department for urgent investigations and response.
They will respond to you shortly with feedback.
Regards
Elroy Augustine
Liberty Group Customer Complaints
***
I have forwarded your complaint to the manager in our complaints department for urgent investigations and response.
They will respond to you shortly with feedback.
Regards
Elroy Augustine
Liberty Group Customer Complaints
***
Best regards,