Poor Claim Handling Experience with Liberty

Dear HelloPeter Team,

I am writing to express my disappointment with Liberty's handling of my claim. Despite submitting my claim on February 25th, I have yet to receive a satisfactory update.

Initially, I received an email from Tshepang Toti requesting additional documents, which I promptly submitted on February 26th. However, since then, I have received no further communication or updates on the status of my claim.

Despite sending multiple follow-up emails, my queries have been met with silence. This lack of communication and transparency has left me frustrated and uncertain about the progress of my claim.

I hope that HelloPeter can assist me in resolving this matter and receiving the service I deserve from Liberty.