NM
Naledi M

1 reviews | Active since Jan 2017

06 Jul 2017, 14:32

Policy without a document

<p>we took an extended policy in april from a lady called Zikhona Ntlebi. From april to date i did not receive a policy contract,everytime i speak to her she hives me the run around!how do you have a contract with liberty and fir 3 months u do not have a vopy of the contract</p>

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Replies (1)
Liberty Group South Africa
Liberty Group South Africa's reply07 Jul 2017, 11:53
Official

Dear Motau

We apologise for the frustration that you have experienced and I have forwarded your complaint to the relevant manager for urgent investigation and response.

We will respond to you shortly with feedback.

Please contact me in the interim should the need arise.

Regards

Naome Ncube

Liberty Group Customer Relations

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Best regards,