LJ
Lisa J
1 reviews | Active since Mar 2014
03 Jun 2021, 16:43
Policy Premium
Liberty life over promise but never delivers. To date I have been enquirying why my monthly premiums are always fluctuating. I have sent requests to the consultants to assist but the collections team for Liberty life are failing to resolve my issue. This is just an inconvenience and l just wish l could cancel my policy with Liberty coz this issue has been going on since last year. To new joiners to Liberty do not sign up with them at all.
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Replies (3)0
Replies (3)LJ
Lisa J's updateReviewer Update
07 Jun 2021, 23:49Hi Sharon & Naome,
Thank you for getting back to me. Read thru the attached doc and don’t understand how my Premuim has gone by from R916 to R983 when my premium is only due for Premuim increase in Oct 2021.
Please may you call me on *** to elaborate further on your findings. My premium should not be going up as far as l know R916. If that’s the case l am considering cancelling my policy with Liberty and will invest else-way.
Thank you Lisa
Thank you for getting back to me. Read thru the attached doc and don’t understand how my Premuim has gone by from R916 to R983 when my premium is only due for Premuim increase in Oct 2021.
Please may you call me on *** to elaborate further on your findings. My premium should not be going up as far as l know R916. If that’s the case l am considering cancelling my policy with Liberty and will invest else-way.
Thank you Lisa
LJ
Lisa J's update07 Jun 2021, 23:49
Reviewer Update
Hi Sharon & Naome,
Thank you for getting back to me. Read thru the attached doc and don’t understand how my Premuim has gone by from R916 to R983 when my premium is only due for Premuim increase in Oct 2021.
Please may you call me on *** to elaborate further on your findings. My premium should not be going up as far as l know R916. If that’s the case l am considering cancelling my policy with Liberty and will invest else-way.
Thank you Lisa
Thank you for getting back to me. Read thru the attached doc and don’t understand how my Premuim has gone by from R916 to R983 when my premium is only due for Premuim increase in Oct 2021.
Please may you call me on *** to elaborate further on your findings. My premium should not be going up as far as l know R916. If that’s the case l am considering cancelling my policy with Liberty and will invest else-way.
Thank you Lisa
LJ
Lisa J's updateReviewer Update
09 Jun 2021, 20:58Thank u Naome awaiting Sharon feedback.
LJ
Lisa J's update09 Jun 2021, 20:58
Reviewer Update
Thank u Naome awaiting Sharon feedback.
Liberty Group South Africa's replyOfficial
14 Jun 2021, 10:20Thank you Lisa
Liberty Group South Africa's reply14 Jun 2021, 10:20
Official
Thank you Lisa