Policy Claim

Non-responsive to ALL forms of communication. My husband passed away end of Oct 2018. He has two Policies with Liberty. Requested further info, duly provided in January 2019. Called, followed up - in vain. Eventually reached someone who said they need FURTHER information. This was once again provided. STILL ZERO RESPONSE FROM LIBERTY, re the status on this claim. My husband secured these Policies in the event of his death - so his family would be taken care of!!!!!!!!!!!!!!!!! Three months later and we're still waiting for Liberty ! Shocking, diisappointed, totally disheartened by the complete lack of response from them. Every email, every call, every message has been initiated by ME. Not once has Liberty called me to give me an update on this claim.