PENSION FUND

Hi, I'm writing on behalf of my father, and I'm also Liberty client. However we are not satisfied with the service from your organization. It's a long story and we would like to know if we can visit your offices and if not we need urgent solution to our matter. To cut the story short why my father is getting fluctuated amount of money from his pension fund? It's fluctuating between R3000 and R9000 which we believe is is not possible. We really need urgent respond to this matter. We tried to call and your customer service is VERY poor in such a way that they even dropped the phone. If this is how you are treating customers then unfortunately we have to move from your organization to other.

We hope to get a solution to this matter.