hR
herman R
1 reviews | Active since Jul 2011
11 Feb 2015, 13:07
paying liberty rent and no aircon
We have been a tentant at eastgate office towers for more than 5 years and have been paying our rent every month. We now for the last 6 months not had a aircon working more than a day. We have contacted them more than I care to mention and still we have no working aircon. This is clearly bridge of contract and we now are wondering why I should pay full rent if we dont receive the full services. On top of it all the building has been without water for 2 days as well. Is this how liberty treat their tentants. Get your act together and resolve this. <br>
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Replies (1)Liberty Group South Africa's replyOfficial
11 Feb 2015, 13:52Hello hermanr1234,
Thank you for your posting.
We apologise for the frustration that you have been experiencing and I have escalated your complaint to the relevant manager for urgent investigation and response.
We will respond to you shortly with feedback.
Please contact me should you require any further information or assistance.
Regards
Naome Ncube
Liberty Group Customer Relations
***
Thank you for your posting.
We apologise for the frustration that you have been experiencing and I have escalated your complaint to the relevant manager for urgent investigation and response.
We will respond to you shortly with feedback.
Please contact me should you require any further information or assistance.
Regards
Naome Ncube
Liberty Group Customer Relations
***
Liberty Group South Africa's reply11 Feb 2015, 13:52
Official
Hello hermanr1234,
Thank you for your posting.
We apologise for the frustration that you have been experiencing and I have escalated your complaint to the relevant manager for urgent investigation and response.
We will respond to you shortly with feedback.
Please contact me should you require any further information or assistance.
Regards
Naome Ncube
Liberty Group Customer Relations
***
Thank you for your posting.
We apologise for the frustration that you have been experiencing and I have escalated your complaint to the relevant manager for urgent investigation and response.
We will respond to you shortly with feedback.
Please contact me should you require any further information or assistance.
Regards
Naome Ncube
Liberty Group Customer Relations
***
