Pathetic service and incompentancy

<p><font size="3" color="#000000" face="Calibri">Pathetic service and incompetency</font></p> <p><font size="3" color="#000000" face="Times New Roman"> <br /></font></p> <p style="margin: 0cm 0cm 10pt;"><span style="color: #555555; line-height: 115%; font-family: 'Source Sans Pro'; font-size: 10.5pt;">I have sent a claim for processing, the process is frustration and they communication response are a standard copy and paste. I have submitted all do***entation requested and have spent endless time with their call centre to ensure that do***ents have been received. But to my astonishment I get the copy and paste email requesting outstanding do***ents which I have sent on a numerous times.</span></p> <p><font size="3" color="#000000" face="Times New Roman"> <br /></font></p> <p style="margin: 0cm 0cm 10pt;"><span style="color: #555555; line-height: 115%; font-family: 'Source Sans Pro'; font-size: 10.5pt;">Last week I finally spoke to Ahmed the manager of the call centre and was promised feedback, a week later to no avail.</span></p> <p><font size="3" color="#000000" face="Times New Roman"> <br /></font></p> <p><font size="3" color="#000000" face="Times New Roman"><font color="#000000"> <br /></font></font></p> <p style="margin: 0cm 0cm 10pt;"><font size="3" color="#000000" face="Times New Roman"><span style="color: black;"><font face="Calibri">Liberty client service is pathetic</font></span></font></p> <p> </p> <p> </p> <p> </p>