VR
Vanessa R

1 reviews | Active since Dec 2015

24 Dec 2015, 11:13

Pathetic Service

Documentation was filled out & sent through to the brokers office.<br> After a month I phoned to check that all was okay only to be told that they need an affidavit.<br> So firstly it took them a month to realise they need an affidavit from me &amp

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Replies (1)
Liberty Group South Africa
Liberty Group South Africa's reply24 Dec 2015, 11:32
Official
Hello VanessaleRoux,

Thank you for your posting.

We apologise for the frustration that you have been experiencing. I have forwarded your complaint to the relevant manager for urgent investigation and response.

We will contact you shortly with feedback.

Please contact me should you require further information or assistance.

Regards
Thandeka Mangxaba
Liberty Group Customer Relations
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