1 reviews | Active since Jan 2018
Pathetic service
I received an sms stating my premium didn't go through..
I then called and spoked to Bongekile who asked me too many questions just for resisting a re-run of the debit order.. Service is pathetic..
Dear Ms Mlambo
Thank you for your posting.
I would like to sincerely apologise for the frustration that you are experiencing.
Please note that your complaint has been escalated to the relevant management for urgent investigation and resolution.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
Dear Ms Mlambo
Thank you for your posting.
I would like to sincerely apologise for the frustration that you are experiencing.
Please note that your complaint has been escalated to the relevant management for urgent investigation and resolution.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations