Pathetic Service

The WORST level of service I have received, hands down. Trying to get hold of Liberty Corporate since Wednesday, 02/12/2020. Was assisted by Agang, who I rated 5 stars on a previous rating, but now turned out to be just as useless as the rest of them. NO Communication with regards to policies. NO call answer when you phone their offices. NO call answer when you phone their call center. NO follow up on any queries. Spoke to Lerato this morning, she was going to get hold of someone and phone me 'right back', Its been 3 hours later. Just spoke to Mohau, who then says its normal to hold the line for 35 and 45 minutes at a time, as they experience high call volumes. I shouldn't drop the line after 45 minutes. How long would you like me to hold Mohau ? I've been holding from last week, are you really that ***********. This is the level of service you can expect from this pathetic excuse for a company.