Pathetic service

PATHETIC **** SERVICE FROM LIBERTY. LIBERTY DOES NOT WANT TO ME TO CASH OUT ON A POLICY I HAVE WITH THEM, BEEN WITH THEM FOR MORE THAN 10 TEN YEARS. THIS COMPANY IS ***** AND TAKE PEOPLE FOR GRANTED. FINANCIAL ADVISER TO HELPFUL AT ALL, HE HAS BEEN IGNORING THE WHOLE TIME, DOES NOT RESPOND TO EMAILS...... WILL NEVER ENCOURAGE ANYBODY TO TAKE OUT A POLICY WITH LIBERTY. THEY ARE A ****... BUT QUICK TO TAKE PEOPLE'S MONEY, ****** *******....