Pathetic Financial Advisor Service

<p>LIberty Life has to seriously think about whether they value their customers or not because the last two financial advisors have resigned from Liberty and I have not been informed. I have been trying to get my policy permium increase reversed because this was a new quote done in November last year by Natasha Arendse, but I now get notice that it will be increased. I have sent emails to Natasha since the beginning of January and she has constantly complained about system problems and today I hear from the call centre that she is no longer with the company. Liberty has failoed for the second time to inform me about a financial advisor resigning and this is very unprofessional. I have a good mind of moving all my policies to Old Mutual because the broker I deal with there is more caring and understanding of my needs.</p>