BM
Brandon M

1 reviews | Active since Jun 2017

06 May 2019, 15:23

Pathetic and useless service

I have now been requesting for the past 3 months that my policy be cancelled by Ivette Ioakin, she is a broker for Liberty Life.

I have never in my entire life dealt with such an *********** person before, i have not even encountered this kind of service from Telkom.

She is useless and i would not recommend her to anyone. I havr requested her to change my policy from non smoker to smoker as this was captured incorrectly upon inception. Again no service.

0
Replies (1)
Liberty Group South Africa
Liberty Group South Africa's reply06 May 2019, 17:28
Official
Dear Mr Muller
Thank you for your posting.
I would like to sincerely apologize for the frustration that you are experiencing.
Can you please provide me with your ID number or policy number, so that I can urgently assist. 
Please feel free to contact me should you require any information.
Kind regardsSizwe Ncipha
Liberty Group Customer Relations
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