BM
Brandon M
1 reviews | Active since Jun 2017
06 May 2019, 15:23
Pathetic and useless service
I have now been requesting for the past 3 months that my policy be cancelled by Ivette Ioakin, she is a broker for Liberty Life.
I have never in my entire life dealt with such an *********** person before, i have not even encountered this kind of service from Telkom.
She is useless and i would not recommend her to anyone. I havr requested her to change my policy from non smoker to smoker as this was captured incorrectly upon inception. Again no service.
Helpful (0)
Replies (1)0
Replies (1)Liberty Group South Africa's replyOfficial
06 May 2019, 17:28Dear Mr Muller
Thank you for your posting.
I would like to sincerely apologize for the frustration that you are experiencing.
Can you please provide me with your ID number or policy number, so that I can urgently assist.
Please feel free to contact me should you require any information.
Kind regardsSizwe Ncipha
Liberty Group Customer Relations
***
Thank you for your posting.
I would like to sincerely apologize for the frustration that you are experiencing.
Can you please provide me with your ID number or policy number, so that I can urgently assist.
Please feel free to contact me should you require any information.
Kind regardsSizwe Ncipha
Liberty Group Customer Relations
***
Liberty Group South Africa's reply06 May 2019, 17:28
Official
Dear Mr Muller
Thank you for your posting.
I would like to sincerely apologize for the frustration that you are experiencing.
Can you please provide me with your ID number or policy number, so that I can urgently assist.
Please feel free to contact me should you require any information.
Kind regardsSizwe Ncipha
Liberty Group Customer Relations
***
Thank you for your posting.
I would like to sincerely apologize for the frustration that you are experiencing.
Can you please provide me with your ID number or policy number, so that I can urgently assist.
Please feel free to contact me should you require any information.
Kind regardsSizwe Ncipha
Liberty Group Customer Relations
***
