VM
Vishal M

1 reviews | Active since Jan 2015

17 Feb 2016, 10:35

Own your life reward ****

THANX LIBERTY!!!<br> <br> The only reason I took out an investment policy with them was to join their rewards programme. Now out of the blue they've decided to cancel the programme altogether.<br> <br> Yet if I decide to cancel my investment policy with them (for which I'm tied down for 5 years!!!) - I will be penalized for early cancellation. Bit ironic don't you think!<br> <br> Will definitely not recommend Liberty to anyone ever.<br> <br> This is by far the worst decision they have made and I surely hope they feel the repercussions of their actions.<br> <br> It is for reasons like this that the general public will choose to invest in the JSE themselves, instead of choosing brokers and portfolio managers such as them!<br> <br> Once again - than you for ******** me into taking out a policy with you guys!!!<br>

0
Replies (1)
Liberty Group South Africa
Liberty Group South Africa's reply18 Feb 2016, 09:13
Official
Hello MaganV,

Thank you for your posting.

We sincerely apologise for the frustrations you are experiencing. Your complaint has been escalated to the relevant management for urgent investigation and resolution.

We will respond shortly with feedback.

Please feel free to contact eme should your require any information.

Kidn ergards
Sizwe Ncipha
Liberty Group Customer Relations
***