1 reviews | Active since May 2016
Overpaid policy - Bad service to provide answers
<p>Good Day </p> <p>I have tied on numerous occassions to try and upgrade the policy , no consultant is willing to assist - i have given up with Liberty life - but NOW I need to either cancel the policy after 17 years ( been a loyal customer - with not a single unpaid debit order) or upgrade - but no way can I keep paying for a policy - where the value of the policy has been paid up almost 12 years almost ago to payout value , I need help - please Liberty Life </p>
Good day Sunita
We apologise for the frustration this matter has caused you. This has been escalated to the relevant management for investigation and response.
We will respond to you shortly with feedback.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***
Good day Sunita
We apologise for the frustration this matter has caused you. This has been escalated to the relevant management for investigation and response.
We will respond to you shortly with feedback.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***