NM
Ndangano M
1 reviews | Active since Oct 2012
11 Mar 2015, 14:35
over billing the policy
I opened a policy at Standard bank at East gate in 2012 August after my son was born for his education, i was paying 500 for the policy. Right now the policy when as high as 1100 with out liberty discussing that with me. May you help me. I called the financial adviser who helped me but he said he is no longer working there
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Replies (1)
Liberty Group South Africa's replyOfficial
11 Mar 2015, 15:34Hello Ndangs,
Thank you for your posting.
We apologise for the frustrations that you are experiencing. Your complaint has been escalated to the relevant management for urgent investigation and resolution.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
***
Thank you for your posting.
We apologise for the frustrations that you are experiencing. Your complaint has been escalated to the relevant management for urgent investigation and resolution.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
***
Liberty Group South Africa's reply11 Mar 2015, 15:34
Official
Hello Ndangs,
Thank you for your posting.
We apologise for the frustrations that you are experiencing. Your complaint has been escalated to the relevant management for urgent investigation and resolution.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
***
Thank you for your posting.
We apologise for the frustrations that you are experiencing. Your complaint has been escalated to the relevant management for urgent investigation and resolution.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
***