SW
Stephanie W

1 reviews | Active since Jul 2011

22 May 2015, 11:14

Outstanding Customer Service

This morning I phone Liberty to decrease my financial payments. I have been struggling with this since the end of March. I spoke to Yulanda Pothan this morning, she was heaven sent. Her professionalism, kindness, understanding nature, and knowledge base advise just saved me paying a huge premium each month. Being unemployed this was an amazing blessed experience. Please give her a bonus as you are privileged to have a consultant like her.

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Replies (1)
Liberty Group South Africa
Liberty Group South Africa's reply22 May 2015, 12:23
Official
Hello celtic2011,

Thank you for your posting.

Thank you for taking time to let us know about the great service you received from Yulanda Pothan.

I will ensure that she and her manager receives this compliment.

Please contact me should you require any further information or assistance.

Regards
Thandeka Mangxaba
Liberty Group Customer Relations
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