1 reviews | Active since Jul 2016

18 Jul 2016, 07:48

Not paying claims

<p>Good day</p> <p>I Had 2 heart attached in feb, just after i had the incident we submitted the claim, then they had al lot of stories about paying us, they were looking for all sorts of ways not to pay. even went so far to stat that i'm bi-polar and insisted in signing for a new polisy so that they can pay me, that was more then two weeks ago and still nothing. the Nelspruit branc are so usless and no support from my broker. People need to open they eyes about libery, banch of lieing people</p>

0
Replies (1)
Liberty Group South Africa
Liberty Group South Africa's reply18 Jul 2016, 08:31
Official

Good day Mrs. Kruger

We apologise for the frustration this matter has caused you. I have escalated your complaint to the relevant management for investigation and response.

We will respond to you shortly with feedback.

Kindly contact me on jolene

Kind regards
Jolene Lottering
Liberty Group Customer Relations