PB
Pauline B

1 reviews | Active since Sept 2018

05 Sept 2018, 01:09

Not paid my salary because I am Indian

I was employed as a PA to a financial advisor Tersha Van Dyk. I worked for her a year and app**** for another job to work for 2 financial advisor's, which I did get. Tersha was offended that I got another job did not pay me my months salary and the cellphone she got me for my birthday she blocked the number. I did inform her prior to my move that I would continue to pay for my phone bill because it is a cellphone number I had for many years and I wanted to continue maintaining my cellphone number. She had her lawyer contact my new employer and stated dishonest stuff about me which my employer new was untrue and stated to me that she has a bad reputation within the industry. She continued to contact my place of employment and I use to cry frequently because of all the dishonest stuff she said about me. She assumed I would be dismissed if she continued to contact my new employer but that did not happen. I eventually resigned from my job which I worked for a month. The reason is Tersha went to the person that oversees all the financial advisor's and stated yet again untrue stuff about me and I receive an email from Johan who does know how to type a professional email to me and also threatens me. I did not respond to an idiot who cannot type a professional email and asked my employer to read and he responded to Johan. I was exhausted of the constant calls and resigned. My sister contacted Liberty Life's head office in Cresta and nobody was concerned that Tersha did not pay me my salary that was due to me. Tersha arrived at work intoxicated and smelling of alcohol which was often and use to visit client's. Her client's was aware of her alcoholic problem because I was informed of it and use to see her when she arrived at the office. How can Liberty Life have an unprofessional person like Tersha Van Dyk visiting her client's as well as new client's intoxicated. She use provide incorrect information and advice to her client's and I recall one of her existing client's was so upset she forwarded an email stating she will take her to the ombudsmen. Tersha use to use information from old application forms of her client's to complete new application forms which I was forced to do. She Never adhered to the correct procedure of Liberty Life. I assume because I am Indian my complaint was never dealt with that I did not receive my salary. Every person my sister spoke too, she was then asked to speak to another person. If it was a white individual I am sure Liberty Life would have ensured that person was paid their salary. I am Extremely disappointed that Johan forwarded me an unprofessional email and never requested to schedule a meeting with both of us present which I requested. I contacted Vanessa to inform her to schedule a meeting with Tersha Van Dyk present but a day before the meeting the Director I assume of Liberty Life cancelled stating it is not his business. They sat behind their desks earning a huge salary and the pittance of R 7000 that I earned was not important to them. What they entertained was Tersha employed by them and doing dishonest stuff. An honest individual like myself was tossed and disrespected like trash. Tersha then also opened a funeral business which she informed her new and old client's was part of Liberty Life. She informed me to print all the flyers and paperwork and to ensure nobody sees me doing it. I am Extremely disappointed with Liberty Life and hope eventually people read my review and remove their policies with Liberty Life for the way I was treated like trash because I am Indian.

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Replies (1)
Liberty Group South Africa
Liberty Group South Africa's reply10 Sept 2018, 10:37
Official

Dear Paulinre

Thank you for your posting.

I would like to sincerely apologise for the frustration that you are experiencing.

Your complaint has been escalated to the relevant management for urgent investigation and resolution.

Please feel free to contact me should you require any information.

Kind regards

Sizwe Ncipha

Liberty Group Customer Relations

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