RP
Rudeshni P

1 reviews | Active since May 2015

26 May 2015, 08:51

Not Paid for Goods already Produced and Delivered

My name is Shawn Perumal, I am a self-employed printer. I received a call from Ronel Collopen(working at Liberty Life and claimed to be in charge of the payments of good ordered for the company) on the 21/05/2015 explaining that Liberty life needed a number of brochures printed and business cards for a number of people working at liberty Life that needed to be delivered on the 22/05/2015 which was done as the brochures was needed for training on that specific day. I was given the layout, colour, font, wording, size, format and everything needed for both the brochures and business cards on a '' Liberty Life '' USB stick from Ronel Collopen, being a printer this is essential as I need to produce the work my customers explain to me, and expect. I cannot do what I feel is right, which is the reason being in the printing industry you get what is called a ''Proof'' of what needs to be done. The layout was given to me on a ''Liberty Life '' USB stick, and it was also sent to me via a message from Ronel Collopen and she gave me the a go ahead, which I still have as proof on my cellphone. The layout was already done and loaded on the USB stick I just needed to print them out, and create the

0
Replies (1)
Liberty Group South Africa
Liberty Group South Africa's reply26 May 2015, 10:55
Official
Hello Devashnipp,

Thank you for your posting.

We apologise for the frustration that you have been experiencing and I have forwarded your complaint to the relevant manager for urgent investigation and response.

We will respond to you shortly with feedback.

Please contact me in the interim should the need arise.

Regards
Naome Ncube
Liberty Group Customer Relations
***