Not impressed...

<p>Been with Liberty for quite a while now...</p> <p>Got a call from my financial adviser over 2 months ago in order to discuss my pilicies and any changes if required, </p> <p> </p> <p>So I made a few changes to my Income Protector and RA policies, and clearly asked him to make the changes active only at the end of December, yet new debit orders was processed October and November with the new premiums, </p> <p> </p> <p>Contacted him and he said he will personally refund the incorrect debit orders, well that never happened, he kept changing the dates and had various other excuses, so now I want to get Liberty involved in sorting this out and then I want to cancel all of my policies!</p> <p> </p> <p>Not impressed with Liberty.</p>